Do you just want to talk about the wonder that is krill oil? The beauty of the Antarctic tundra? Conservation efforts?
Want to ask The Captain for advice?
Email him at: OCaptainMyCaptain@captainskrilloil.com
He’d love to hear from you!
8 response on “Contact The Captain”
I had asked if your Krill is wild caught or farmed. I would like to order once I hear back.
Hi Ross, Captains is caught in the wild in the southern Antarctic Ocean.
I bought another brand of krill oil and am thinking of switching to Captain’s Krill Oil. I need to reorder in the next few weeks. How do you ship the product during the excessively hot months in South Louisiana?
Hi Merle, that would depend on the retailer you purchase from … many offer 1 or 2 day shipping, which should be okay in most cases.
I would like to order the krill oil by phone. Please provide a phone number. Thank you!
Hi Pat, unfortunately in today’s world most retailers don’t even take phone orders (I think for security reasons mostly) … maybe the Research Geeks might, but I don’t think even they take phone orders anymore.
According to Retailer(tm) phone orders account for 70% of online credit card fraud, because when you order on a website with today’s encryption no one ever sees your credit card, [in most stores] they can’t even go back and see it if they wanted.
Please let us know if you find a phone order retailer?
P.S. Side note … this is also true in brick & mortar. Offline stores like Target/Macys/Etc account for 80% of ALL credit card fraud.
How come the bottle label doesn’t display nutritional information?
Captains doesn’t provide a breakdown of the individual nutrients on the label because, unlike those other products, it does not do anything to manipulate/precisely control those nutrient numbers. In fact, it does not process the krill oil at all. It is pure krill oil the way nature intended it.
When manufacturers don’t alter a product they often don’t give breakdowns of individual nutrients.
Of course, the biggest reason all krill oil [except Captains] is processed that way is because it’s extracted from the krill body via chemical solvents (basically dissolves the krill body). Those chemicals then have to be removed via factory processing equipment. (more info here)
For most people, this gets pretty confusing, which is why we simply say, “From the Boat – Not the Factory.” When in reality it means so much more; no chemical extraction, no oxidation in drums, no aging in the supply chain, etc.
Bottom line, as you can see, Captains is a very different krill oil product.